We completely understand it can be a little bit overwhelming and confusing to use our platform for the very first time, so we made this quick breakdown to help out. :)

Follow the guidelines closely and we promise you will have this sorted out in no time. And of course, if you run into any headaches at all, our 24/7 live chat is here to help in the bottom right corner!

How to find your purchase on Whop

1. Search your email inbox for the words "Whop Order Confirmation"
   • 💡 Search the same email you used at checkout.
2. Check the top of your receipt for your Whop ID.
   • 💡 Copy the email in your receipt, so you can use it to sign in.
3. Use your Whop ID found on your receipt to sign in to Whop.
   • 💡 Click here and click Sign in from the top right.

Once you are signed in to the correct Whop account, navigate to Your Orders to find your purchase.

Frequently Asked Questions

If the answer to your question is not found here, please don't hesitate to reach out to our live chat support team. We are around 24/7 and ready to help! 😁

How do I transfer my purchase to a different account?

• Check out our Transfer Membership guide.

How do I unlink my Discord from another account?

• Check out our Unlink Discord account guide.

What to do if my purchase was imported to Whop?

• Welcome to Whop!! If your membership was transferred from another dashboard provider to Whop, you likely need to link your Discord account to your Whop account from the Account Settings page. Your membership will be found on Your Orders, after you link it.

💡 Still in need of help? Contact our 24/7 live chat support team in the bottom right corner.