What do I do with missing referral rewards?

You have sent your affiliate link to your customer and they have successfully made the payment but have not received the reward for the sale? No worries, we have got you covered.

This happened because your customer roamed outside of your sent referral link. This changes the dynamics of how our referral system works. In situations like these, we will need approval from your company, and once they approve your request to manually credit you for the referral, please contact our live support and we will be happy to help you. Based on the feasibility, we can only credit you for all the future sales tied to that customer.

Frequently Asked Questions

If the answer to your question is not found here, please don't hesitate to reach out to our live chat support team. We are around 24/7 and ready to help! 😁

How can I get credit for the current missing reward?

  • Unfortunately, you would not be able to be credited for the ongoing reward but all future rewards can be credited to you once you receive confirmation from our support team.

If I change my username, does my affiliate link change?

  • Yes, changing your Whop username will change your affiliate links as well. It is advised that you generate a new link if you change your username.

πŸ’‘ Still in need of help? Contact our 24/7 live chat support team in the bottom right corner.