You have sent your affiliate link to your customer and they have successfully made the payment but have not received the reward for the sale? No worries, we have got you covered.
This happened because your customer roamed outside of your sent referral link. This changes the dynamics of how our referral system works. In situations like these, we will need approval from your company, and once they approve your request to manually credit you for the referral, please contact our live support and we will be happy to help you. Based on the feasibility, we can only credit you for all the future sales tied to that customer.
If the answer to your question is not found here, please don't hesitate to reach out to our live chat support team. We are around 24/7 and ready to help! 😁
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