Why did leaving the group not cancel my subscription?

Left the Discord or Telegram group and still got charged? We understand that's super annoying and frustrating, so we made this article to help understand what went wrong.

Leaving the Discord or Telegram associated with your group does not cancel any of your active subscriptions on Whop.

Why not? In order for your subscription to be considered canceled, you must login to your Whop account and head to the Orders page to manage the automatic renewal. If you don't, our system still believes you would like to continue with your subscription as normal.

Make sure to check out the article below on how you can correctly cancel your subscription, so you do not get charged again:

Looking to possibly get a refund for the charge? Check out our Resolution Center where you can speak with the merchant directly about getting a refund on your purchase:

💡 Still in need of help? Contact our 24/7 live chat support team in the bottom right corner.