If you want a list of the purchases you bought recently, find your purchase history online.
- Go to whop.com/account/billing-history.
- Sign in using your email address.
- A list of your recent purchases appears. Use the search function to find charges from a specific creator.
If you purchased a subscription that you no longer want, you can cancel the subscription.
If you would like a refund for your purchase, you can request a refund.
- Search your email for the words "Whop Order Confirmation" or from "no-reply@whop.com".
- On the receipt for your purchase, check which Whop Account was used.
- If another Whop ID that you use appears on the receipt, sign in to that Whop account and use the steps in this article to request a refund.
- If you can't find a receipt from Whop for the purchase, you might have purchased using a different email address. To find out which email you used, check your bank or credit card statement for a WHOP.COM/PAY/ABC123 transaction descriptor link.
- Visit the transaction link, scroll down to the customer details section, sign in using the account used to purchase, and use the steps in this article to request a refund.
