Why I stopped selling water by the jug and switched to unlimited memberships
Ran self-serve water vending machines for a while charging per-jug — $1.50-2 a fill. Volume was fine, but revenue was a rollercoaster: rainy week, slow week, no income. Customers also hated pulling out cash/card every single visit.
Switched to a flat monthly membership for unlimited refills. A few things happened:
Revenue went from lumpy to predictable — I know exactly what's coming in every month
Customers refill more often since it's already paid for, which means more foot traffic near the machines (good for anyone else selling near your station)
Churn is low because $19.99/mo for literally unlimited water beats buying jugs at the store, and people don't cancel over a rainy week
If you're running any kind of vending or self-serve physical business, the lesson translates: stop pricing per-use and start pricing for access. People pay for certainty, not transactions.
Happy to answer questions if anyone's running a similar route/vending setup.
