Listing Leaders

The #1 community for real estate agents who refuse to stay average. Weekly lead gen strategies, proven listing scripts, and a private...
Indianapolis, US
•Created byProfile pictureDevan Lunceford
2 joined
Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 14

I Picked One Neighborhood and Made Myself Impossible to Ignore — Now I Close 40% of Its Listings

There's a subdivision in my market where homeowners call me before they call anyone else. Not because I got lucky. Because I picked that neighborhood, showed up relentlessly for over a year, and outlasted every agent who tried the same thing and gave up after three months.


Geographic farming isn't complicated. It's just unglamorous, repetitive, and requires more patience than most agents have. Here's exactly how I built mine.


---


Choosing the Right Farm Matters More Than People Think


Before you commit a year of your life to a neighborhood, run the numbers:


  • Turnover rate: You want somewhere selling 5-8% of its homes annually. In a 400-home farm, that's 20-32 transactions a year worth chasing.

  • No agent already dominates it. Pull the last 24 months of sales and check if one name keeps showing up. If someone already owns 30%+ of the transactions, pick different territory.

  • Price point that justifies the effort. Farm where your commission per deal makes the marketing spend worthwhile.

  • Close enough to actually show up. You need to be able to knock doors, drop off flyers, and host open houses without a 45-minute drive each way.


I picked mine based on all four criteria and it took roughly a year before it truly paid off.


---


The Monthly Touchpoint That Builds Recognition


Every single month, without exception, I send a postcard to every home in the farm. The content is always data, never a sales pitch:


"2 homes sold on your street this month. Highest sale: $391K in 11 days."


On the back: my photo, phone number, and a simple text-to-request offer for a free home value estimate.


The consistency matters more than the creativity. Twelve nearly identical postcards over twelve months build more recognition than one clever, expensive mailer sent once.


---


Quarterly Door Knocking Reinforces the Name


Four times a year I physically walk the neighborhood with a market update flyer. Thirty-second conversations at best. If nobody answers, the flyer goes in the door.


The goal isn't a conversation every time. It's repetition. By the third or fourth quarter, people start recognizing my face even if we've never spoken more than a sentence.


---


Circle Prospecting Every Time Something Sells


The moment a home in my farm goes under contract or closes, I call the surrounding 15-20 houses:


"Hey, I just closed your neighbor's home at 245 Birch for $378,000 in just 12 days. A lot of people on the street have been asking what that means for their own home value — want me to run a quick number for yours too?"


This single call generates a steady stream of CMA requests, which is exactly the entry point for future listing conversations.


---


The Patience Required Is the Real Barrier to Entry


Here's the truth most agents don't want to hear: geographic farming doesn't pay off in month one, or month three, or sometimes even month six. It compounds. Recognition builds slowly and then all at once.


Most agents quit around month 3 because "it's not working," right before the point where consistent repetition starts converting into inbound calls. The agents who actually own a neighborhood are simply the ones who didn't quit before the compounding kicked in.


---


What Ownership Actually Looks Like


By month 12-18 in my farm, homeowners started saying things like "oh, you're the agent who sends those postcards" before I even introduced myself. That recognition converted into inbound listing calls, referrals between neighbors, and a level of trust that cold calling could never replicate as efficiently.


Once you own a neighborhood's attention, you stop competing on price or personality. You're just the obvious choice.


---


Start Building Yours This Month


  1. Pull sales data for 2-3 candidate neighborhoods and check turnover, competition, and price point

  2. Commit to one, fully, for a minimum of 12 months

  3. Set up your first postcard batch and schedule your first door-knocking pass

  4. Build the circle prospecting habit into every new listing or sale in the farm


This isn't a quick win. It's a long-term investment that pays exponential returns once it compounds. Pick your neighborhood. Commit. Don't quit at month three.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 14

I Never Awkwardly Ask 'Do You Know Anyone Looking to Buy or Sell?' — Here's What I Do Instead

That question — "do you know anyone looking to buy or sell?" — makes both you and the client uncomfortable. It feels transactional, like you're only reaching out because you want something. Most agents ask it anyway, get a polite "I'll keep you in mind," and never hear anything again.


I stopped asking for referrals directly years ago. My referral business is one of the strongest parts of my pipeline, and I built it entirely without ever making anyone feel like an ATM.


---


Why the Direct Ask Falls Flat


Think about the position you're putting your past client in when you ask directly. They have to rack their brain on the spot, feel pressure to come up with a name, and often say "sure, I'll think about it" just to end the awkward moment. Then it's forgotten within the hour.


Referrals don't come from asking. They come from staying memorable and making it effortless to think of you.


---


What I Do Instead


1. I Stay Visible Without Selling


My weekly email and occasional texts to past clients never ask for anything. They share market updates, a personal story, maybe a useful tip about home maintenance for the season. The goal is simple: stay in their inbox and their mind without ever feeling like a pitch.


When you're consistently useful and never pushy, people naturally think of you when the topic of real estate comes up in conversation — because you're the one who's been showing up.


2. I Make the Ask Indirect and Easy


Instead of "do you know anyone," I frame it as an offer, not a request:


"Hey, just wanted to check in — if you ever hear a friend or coworker mention they're thinking about a move, feel free to pass my info along. I'd take great care of them, promise."


This removes the pressure of "coming up with a name right now." It plants the idea for later, when they actually overhear someone talking about moving — which is exactly when referrals naturally happen anyway.


3. I Celebrate Their Home, Not My Business


On the anniversary of their closing date, I send a quick text: "Happy home anniversary! Can't believe it's been a year since we got your keys. Hope you're loving the place."


No ask attached. Just genuine acknowledgment. This single touchpoint does more for referral generation than a direct pitch ever could, because it reminds them of a positive experience with zero strings attached.


4. I Give Before I Ask for Anything


When a past client mentions they need a plumber, an electrician, a landscaper — I send recommendations immediately. I position myself as a resource for their entire homeownership experience, not just the transaction that already closed.


People refer the person who's been generous to them, not the person who asks for favors.


5. I Make Referring Ridiculously Easy


When someone does mention a friend who might be moving, I make the handoff effortless: "Want me to just text them directly, or would you rather make the intro? Either way works great for me."


Removing friction from the actual referral process means more of them actually happen instead of getting lost in good intentions.


---


The Compounding Effect


None of these tactics feel like "asking for referrals" in the moment. But stacked together over months and years, they build a reputation as someone who's helpful, present, and easy to recommend — which is exactly what triggers organic referrals without ever making anyone uncomfortable.


A referral that comes from genuine goodwill converts at a completely different level than one that came from an awkward, forced request.


---


Your Move


Pick one past client you haven't touched base with in a while. Send them a genuine check-in today — no ask, no pitch, just a real message. Do this consistently, and referrals start showing up on their own, from people who feel good about recommending you instead of people who felt pressured into it.


Stop asking. Start being impossible to forget.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 14

I Got Told No 200 Times Last Month — Here's Why I Don't Let It Touch My Confidence Anymore

Somebody asked me recently how I stay motivated after getting rejected on the phone all day. My honest answer: I stopped treating rejection like it means anything about me personally. That single mental shift is worth more to your career than any script or lead source.


Here's exactly how I got there — and how you can rewire your own relationship with "no."


---


The Trap Most Agents Fall Into


New agents treat every rejection like a referendum on their worth as a person. Someone says "not interested" and it spirals into "maybe I'm not cut out for this" or "maybe I'm bothering people."


That thinking will end your career before it starts. Because this business runs entirely on volume, and volume means getting told no constantly — even when you're doing everything right.


Rejection in real estate isn't a signal that you're bad at your job. It's the cost of doing the job at all.


---


The Math That Changed How I See "No"


I started tracking my actual conversion numbers instead of my feelings:


  • Roughly 50 dials produces 8-10 real conversations

  • 8-10 conversations produces 2-3 genuine leads

  • 2-3 leads produces 1 appointment

  • 1 appointment, on average, is worth $9,000-$12,000 in commission


Once I ran those numbers, every single rejection became worth something specific — roughly $180-$240 in expected value per dial. I wasn't collecting failures anymore. I was collecting steps toward a paycheck that just happened to be delayed.


When you see rejection as math instead of a verdict, the sting disappears.


---


Three Habits That Protect My Confidence


1. I Stop Analyzing Bad Calls Immediately


The old me would hang up after a harsh rejection and spend 15 minutes replaying it, wondering what I said wrong. That homeowner forgot about the call within seconds. I should have too.


Now my rule is simple: hang up, dial the next number immediately. No gap for self-doubt to creep in. Momentum kills overthinking.


2. I Built a "Proof" Folder


On my phone I keep screenshots of thank-you texts from clients, commission checks, and closing day photos. When rejection starts wearing on me, I open that folder for 60 seconds. It's impossible to feel like a failure while looking at concrete evidence that you're not one.


3. I Set Rejection Goals, Not Just Success Goals


Instead of only chasing appointments, I set a target for how many "no"s I want to collect before lunch — usually around 15-20. This flips the entire psychology. When you're hunting for rejection instead of fearing it, you make more calls, stay looser on the phone, and ironically book more appointments because you're not gripping the phone with anxiety.


---


A Story That Sticks With Me


I once had a homeowner tell me to never call his number again — pretty harshly. Most agents would cross him off forever. I followed up months later with a simple market update text, no call. He eventually reached out to me directly when his situation changed, and that listing became one of my better closings that year.


If I had internalized that rejection as proof I wasn't good at this job, I would have missed a five-figure commission.


---


What I'd Tell a New Agent Struggling With This


Rejection isn't feedback about your value as a person. It's feedback about timing, circumstances, and probability. The homeowner who hangs up on you isn't judging your worth — they're just not ready, right now, for reasons that usually have nothing to do with you at all.


Track your numbers. Build your proof file. Stop replaying bad calls. Set goals around rejection instead of only around wins.


---


Do This Tomorrow


  1. Calculate what each dial is statistically worth to you based on your own average commission

  2. Start a "proof" folder on your phone today

  3. Set a rejection target for your next prospecting session instead of only an appointment target


The agents who make it in this business aren't the ones who never get rejected. They're the ones who figured out how to keep dialing anyway. Stay on the phone. The money's on the other side of enough "no"s.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

I Deleted Every 'Just Sold' Graphic From My Feed — My Engagement Tripled Within Weeks

I used to post a "JUST SOLD" graphic every time I closed a deal. Confetti emoji, house photo, my logo in the corner. It felt productive. It was actually invisible.


I finally pulled my own analytics and realized these posts got almost zero engagement from anyone outside the industry — just a handful of likes from other agents being polite. Meanwhile, my actual audience — potential buyers and sellers — scrolled right past without a second glance.


So I stopped posting them entirely. Here's what replaced them, and why it changed everything.


---


The Problem With Bragging Content


A "just sold" post is inherently about YOU. It says "look what I accomplished" without giving the viewer any reason to care. Nobody scrolling Instagram on their lunch break is emotionally invested in the fact that you closed a deal on a street they've never heard of.


Content that's about you gets ignored. Content that's about THEM gets engagement.


That's the entire shift I made.


---


What Actually Replaced the Sold Graphics


The Market Reality Check


"Buyers are asking me weekly if it's still a 'seller's market.' Short answer: depends on the price point. Under $350K, homes here are getting multiple offers in days. Over $500K, it's a completely different conversation with way more negotiating room. Know your lane before you strategize."


This gives real people real information they can use to make decisions — regardless of whether they're buying or selling right now.


The "What I Learned This Week" Post


"Had a buyer lose a house over a $2,000 gap in a multiple-offer situation. Painful lesson: in a competitive market, your best offer needs to be your FIRST offer. Waiting to see what happens costs you the house."


Practical, specific, memorable. People share this because it teaches a lesson they don't want to learn the hard way themselves.


The Neighborhood Deep Dive


"Did a deep dive on [neighborhood] this week — average days on market dropped from 45 to 19 in the last quarter. If you own here and have been curious about your equity, the timing conversation just got a lot more interesting."


Hyper-local, specific, and directly relevant to anyone living in or near that area — which is exactly the audience you want engaging with your content.


The Real, Unfiltered Moment


"Told a client today their asking price was $20K too high. They weren't thrilled to hear it. But my job isn't to tell people what they want to hear — it's to get them the best outcome. Sometimes that means an uncomfortable conversation first."


Honesty like this builds more trust in 30 seconds than a polished "just sold" post ever will, because it shows how you actually operate, not just that you closed a deal.


---


Why This Content Performs Better


"Just sold" posts have one job: announce an accomplishment. Value-driven posts have a completely different job: start a conversation, answer a question, or teach something useful.


People engage with content that helps them, not content that promotes the poster. Once I flipped my content strategy around this one principle, comments started coming from actual potential clients instead of just my agent friends double-tapping out of courtesy.


---


The Numbers Since I Made the Switch


  • Comments from real prospects instead of just industry peers

  • DMs asking "what would my house be worth?" — a question a "just sold" post never generates

  • Higher save and share rates, because value content is what people bookmark for later


Engagement isn't vanity. It's the front door to real conversations that turn into commission checks.


---


Your Move This Week


Next time you close a deal, resist the urge to post the confetti graphic. Instead ask: what's one specific, useful lesson from this transaction that someone outside real estate could actually learn from?


Write that instead. Every closing has a story buried in it that's more valuable than the announcement of the closing itself.


Stop celebrating yourself publicly. Start teaching publicly. That's the content that actually builds a business.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

Stop Posting 'Just Listed / Just Sold' — Nobody Cares and It's Killing Your Engagement

Scroll through any real estate agent's Instagram and you'll see the same graphic on repeat: a house photo, a "JUST SOLD!" banner slapped across it, maybe a confetti emoji. Then silence — 3 likes, all from other agents.


I used to post exactly like this. Then I looked at my engagement data and realized something obvious in hindsight: nobody outside the real estate industry cares that you sold a house. They don't know the sellers. They don't know the buyers. There's no story, no value, nothing for them to connect with.


Here's what I post instead — and why it actually generates leads.


---


Why "Just Listed / Just Sold" Posts Fail


Think about who's scrolling their feed. A homeowner thinking about selling doesn't care that you sold 123 Oak Street. They care about:


  • What their OWN home might be worth

  • Whether now is a good time to sell

  • What the process actually looks like

  • Whether they can trust you specifically


A "just sold" graphic answers none of those questions. It's a brag post disguised as marketing, and audiences can smell the difference instantly.


Worse — it signals to your audience that your content exists to promote you, not to help them. That's the fastest way to get scrolled past forever.


---


What I Post Instead


1. The "Behind the Numbers" Post


Instead of "Just Sold for $340K!" I post:


"This home got 6 offers in 4 days. Here's why: priced $10K under recent comps to create urgency, professional twilight photos, and a pre-inspection so buyers felt confident waiving contingencies. Pricing strategy + presentation = bidding war."


This teaches something. People share posts that teach them something they can use — even if they're not currently selling, they remember who taught them.


2. The Local Market Snapshot


"Inventory in [neighborhood] dropped 18% this month while buyer demand held steady. Translation: if you've been sitting on the fence about listing, this is about as good as timing gets right now."


Specific. Local. Actionable. This is the kind of post that gets saved and shared because it answers a question people are actually asking themselves.


3. The Process Breakdown


"Client asked me yesterday why we didn't just accept the highest offer on their listing. Here's the breakdown of why a $310K cash offer with no contingencies beat out a $325K financed offer with an appraisal gap risk."


This builds trust in your expertise without ever saying "I'm an expert." You're showing your thinking, not announcing your credentials.


4. The Honest, Personal Post


"Told a seller today their kitchen renovation wouldn't add the value they hoped for. Not what they wanted to hear, but it's my job to tell the truth, not just what sounds good."


Vulnerability and honesty build far more trust than polished "just sold" graphics ever will. People remember agents who feel like real humans, not marketing robots.


5. The FAQ Post


Answer a question you get asked constantly:


"'Do I need to be present for the home inspection?' Get this question every week. Short answer: no, but here's when I recommend it anyway..."


These posts consistently outperform listing announcements because they solve a real problem someone might be Googling right now.


---


The Data Backs This Up


Since I switched from "just sold" content to value-driven content, my engagement changed dramatically — comments from actual potential clients instead of just other agents liking out of professional courtesy, and DMs asking real questions like "what would my house be worth?"


That's the entire point of social media marketing — starting conversations that lead to business, not collecting vanity likes from your peers.


---


Your Action Step


Next time you close a deal, don't post the "just sold" graphic. Instead, ask yourself: what's one thing about this transaction that would actually teach or help someone in my audience?


Write that instead. Every closing has a lesson buried in it — the negotiation, the pricing strategy, the marketing approach, the unexpected obstacle you solved.


Stop bragging. Start teaching. That's what actually builds a following that turns into clients.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

I Build Better Call Lists Than Purchased Leads Using Nothing But Public Records — Here's How

Agents spend hundreds of dollars a month on purchased leads that are shared with 5 other agents and half-cold by the time they call. Meanwhile, public records — completely free, completely legal, sitting right there on your county's website — let you build a hyper-targeted call list of homeowners who are statistically primed to sell.


Here's exactly how I use public records to build call lists that convert better than anything I've ever paid for.


---


Why Public Records Beat Purchased Leads


Purchased leads are reactive — someone filled out a form somewhere and got sold to multiple agents. Public records are proactive — you're identifying homeowners who match the profile of someone likely to sell, before they've even thought about calling an agent.


You're not waiting for a lead to raise their hand. You're finding people before anyone else even sees them.


---


The Data Points That Actually Predict a Sale


Your county assessor's website (or a paid aggregator like PropStream if you want speed) lets you filter homeowners by criteria that correlate with selling activity:


1. High Equity, Long-Term Ownership


Homeowners who've owned their property for 10+ years with a low remaining mortgage balance relative to current value have massive room to sell profitably. These are often empty nesters or people who've been putting off downsizing.


Search filter: Ownership length 10+ years, high equity percentage


2. Absentee Owners


These are owners whose mailing address doesn't match the property address — meaning they own it but don't live there. Often landlords who are tired of managing a rental, or people who inherited a property they never moved into.


Search filter: Owner-occupied = "No"


Absentee owners are some of the most underrated leads in the business. Many are quietly ready to sell and simply haven't been asked.


3. Pre-Foreclosure or Tax Delinquent Records


These are publicly available in most counties and indicate financial distress that often leads to a sale decision. Handle this list with extra sensitivity and empathy — these homeowners are dealing with real hardship, and your approach needs to reflect that.


4. Recently Inherited Properties


Probate records (also public in most counties) show properties that recently transferred through inheritance. Heirs often live elsewhere and want to liquidate quickly rather than manage a property remotely.


5. Life Event Indicators


Divorce filings are public record in most jurisdictions. While you need to approach this list with real tact and professionalism, divorce is one of the most common reasons for a home sale, and being an early, respectful point of contact can lead to a listing.


---


How I Build the Actual List


  1. Pull the county assessor or GIS database for your target zip codes

  2. Filter by ownership length and equity position — this is your highest-quality baseline list

  3. Cross-reference with absentee owner status — flag these as priority calls

  4. Check probate and pre-foreclosure filings separately — these need a different, more careful script

  5. Export names, addresses, and available phone numbers into your CRM or call sheet


If your county's website is clunky (most are), a tool like PropStream or BatchLeads does this filtering automatically for a monthly fee — usually far cheaper than buying leads and worth it for the time saved.


---


The Script Difference for Public Records Leads


These aren't people who raised their hand — they don't know you're calling with a specific reason. My opener acknowledges that directly:


"Hi [Name], this is Devan — I work in real estate in the area and I do some research on homeowners in the neighborhood. I noticed you've owned your home for quite a while, and I just wanted to reach out in case you've ever thought about what your equity looks like in today's market. No pressure at all — just wanted to introduce myself."


Casual. Transparent about why you're calling. No pretending you have some other reason for reaching out.


---


Why This List Converts Better Than Purchased Leads


You're not one of 5 agents calling the same purchased lead. You're the only agent who bothered to look up this specific data and reach out. That alone puts you in a different category before you've said a word.


---


Build Your First List This Week


  1. Access your county assessor's public search tool (search "[your county] property search")

  2. Filter for 10+ year ownership with high equity in your target zip codes

  3. Pull 50 names and start calling using the script above

  4. Track your contact rate and appointment rate compared to your other lead sources


Public records are sitting there, free, waiting for someone willing to do the work. Be that agent.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

My Postcards Get Homeowners to Text ME First — Here's the Direct Mail Strategy That Actually Works

Most agents send postcards that say "Your Trusted Neighborhood Expert" with a headshot and a phone number. They get thrown away with the junk mail before the homeowner even finishes reading the headline.


My postcards get texted about. Homeowners reach out to ME. Here's the exact strategy that flipped direct mail from a waste of money into one of my most reliable lead sources.


---


Why Most Real Estate Postcards Fail


Walk through the mindset of a homeowner opening their mailbox. They see a postcard with an agent's smiling headshot and generic text like "Thinking of buying or selling? Call me!" That card gets tossed in under 2 seconds because it offers zero value and asks for everything.


Nobody calls an agent because the agent asked nicely. They call because the agent gave them a reason to.


---


The Postcard Format That Actually Converts


Rule 1: Lead With Data, Not Yourself


My postcards never start with "Hi, I'm Devan!" They start with a specific, local number:


"3 Homes Sold on Maple Street Last Month — Here's What They Went For"


That headline stops the scroll because it's about THEM and their street, not about me and my brand.


Rule 2: Give Real Numbers


Inside, I list actual recent sales:

  • 412 Maple St — sold for $342,000 — 14 days on market

  • 398 Maple St — sold for $358,500 — 22 days on market

  • 375 Maple St — sold for $329,000 — 9 days on market


Real addresses. Real numbers. Not vague statements like "the market is hot!" Specificity builds credibility instantly.


Rule 3: One Clear, Low-Effort Call to Action


"Curious what your home is worth in today's market? Text VALUE to [my number] and I'll send you a free custom report."


Texting a single word is the lowest-friction action a homeowner can take. No forms, no phone calls, no commitment. That's why it works — you've removed every barrier to a first response.


Rule 4: My Face Goes in a Small Corner, Not the Headline


I still include a photo — people want to know who's contacting them — but it's small, in the corner, not the star of the card. The star is the DATA.


---


The Monthly Cadence That Builds Recognition


I send a postcard to my target farm area once a month, every month, without fail. Consistency is the entire game with direct mail — one postcard gets ignored, but the same face and format showing up every 30 days for a year builds unmistakable recognition.


By month 6-8, homeowners start recognizing my name even before they read the card. By month 12, I'm getting inbound texts from people who've never even talked to me before — just from consistent, valuable mail.


---


The Response Mechanism That Makes This Work


Texting a keyword like "VALUE" to a dedicated number (I use a simple call-tracking service) does two things:


  1. Gives me a real, warm lead — someone who actively reached out, not someone I'm cold calling

  2. Lets me follow up immediately with a personalized market report and a natural conversation starter


"Hey, this is Devan — thanks for reaching out about your home value. Before I put together your report, mind if I ask a couple quick questions about the property? Any updates or renovations I should know about?"


That's the beginning of a real conversation, sparked entirely by a piece of mail with a phone number on it.


---


The Cost-Benefit Math


  • Postcards: roughly $0.75-$1.00 per piece including printing and postage

  • Sending to 400 homes monthly: $300-$400/month

  • Even 2-3 inbound leads per month from a farm this size, converting to just 1 listing every few months at $9K-$12K commission, makes this one of the highest-ROI marketing channels available


Compare that to paid digital leads at $30-$60 each with no guarantee of quality. Direct mail to a targeted farm, done consistently, builds equity in your name that digital ads never will.


---


Start This Month


  1. Pick your farm area (or use your current one)

  2. Pull last month's actual sold data for that area

  3. Design a simple, data-first postcard using the format above

  4. Set up a text-to-lead keyword and send your first batch


One postcard means nothing. Twelve months of the same postcard means you own that neighborhood's attention. Commit to the long game.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

Door Knocking vs. Cold Calling: I Tracked Both for a Year — Here's Which One Actually Wins

Agents argue about this constantly. Some swear by door knocking, calling it "old school but effective." Others think it's dead and only cold calling scales. I tracked both methods side by side for a full year in my own business. Here's what the data actually showed — and when you should use each one.


---


The Numbers I Tracked


I ran both activities regularly for 12 months and logged everything: contacts made, conversations had, appointments booked, and time invested.


Cold Calling Results

  • Contact rate: 20-25% of dials result in a live conversation

  • Time per contact: roughly 3-4 minutes per attempted call (including voicemails and no-answers)

  • Appointments per 100 dials: 2-4

  • Volume capacity: 50-80 dials in a 2-hour session


Door Knocking Results

  • Contact rate: 35-45% of doors result in a live conversation (people are less likely to ignore a knock than a phone call)

  • Time per contact: roughly 8-12 minutes per door (including walking between houses)

  • Appointments per 100 doors: 4-7

  • Volume capacity: 25-35 doors in a 2-hour session


Door knocking converts at a noticeably higher rate per contact. But cold calling lets you reach far more people in the same amount of time.


---


So Which One Wins? It Depends on the Goal


Cold Calling Wins When You Need Volume and Scale


If you're working a large geographic area, an expired listing pool, or a big FSBO list, cold calling lets you cover far more ground per hour. You can call 60 people in the time it takes to knock 25 doors.


Best use cases for cold calling:

  • Expired listings across your entire market

  • FSBO leads scattered across different neighborhoods

  • Following up with your CRM database

  • Any activity where you need reach over depth


Door Knocking Wins When You Need Deep Trust and Local Dominance


Door knocking builds something a phone call can't — a face people recognize. When you knock on someone's door, you're not a disembodied voice; you're a real person standing on their porch, which creates instant credibility that's hard to replicate over the phone.


Best use cases for door knocking:

  • Geographic farming a specific neighborhood you want to dominate

  • Circle prospecting around a new listing (the neighbors are right there — walk over)

  • Building a personal brand in a concentrated area

  • Following up after mailers or postcards to reinforce recognition


When I list a new home, I don't call the surrounding 20 houses. I walk and knock. The in-person visit combined with "I just listed your neighbor's home" creates a completely different level of trust than a cold phone call ever could.


---


The Combo Strategy That Actually Works Best


I don't pick one over the other — I use both strategically, matched to the situation:


  • Mornings (8-10 AM): Cold calling expireds and FSBOs — I need volume and these leads are scattered across the map

  • Weekend afternoons: Door knocking my farm neighborhood or circle prospecting around active listings — deep, local, relationship-focused


Phone for reach. Feet for trust. Combining both means you're covering ground AND building the kind of local reputation that phone calls alone can't create.


---


The Honest Truth Nobody Wants to Hear


Neither method works if you don't actually do it consistently. I've seen agents debate "which is better" for years while doing neither one regularly. The agent who door knocks 20 houses every Saturday will outperform the agent who "believes in cold calling" but never actually dials.


The best method is the one you'll actually execute week after week.


---


Your Assignment


Pick one method to start with based on your current goal:

  • Need volume across a scattered lead list? Start cold calling 30 minutes daily.

  • Want to dominate a specific neighborhood? Start door knocking 2 hours every Saturday.


Track your own numbers for 30 days. Contacts, conversations, appointments. Let your own data — not internet debates — tell you where to focus your energy.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

I Tried 6 CRMs Before I Built One I Actually Use Every Day — Here's What Finally Worked

I bought and abandoned six different CRMs before I figured out why they never stuck. It wasn't the software. It was that I was building systems too complicated to actually maintain every day.


A CRM that's too complex gets ignored. A CRM you don't use is worthless no matter how many features it has. Here's how I built one I actually run every single day, and how you can build yours in an afternoon.


---


The Mistake Everyone Makes


Agents buy a CRM, get excited, spend a weekend setting up 40 custom fields, automated drip campaigns, tags for every possible scenario — and then never open it again because updating all that complexity feels like a part-time job.


Your CRM needs to be simple enough that updating it takes less time than the value it creates. If it takes 10 minutes to log one call, you'll stop logging calls within a week.


---


Step 1: Pick a Simple Platform (Don't Overthink This)


You don't need the most feature-rich CRM. You need the one you'll actually open every day. I use Follow Up Boss — simple, fast, built specifically for real estate. Other solid options: KVCore, Lofty, or even a well-organized Google Sheet if you're just starting out and want to prove the habit before spending money.


The platform matters less than the discipline to use it daily.


---


Step 2: Only 5 Categories — Nothing More


Every contact in my CRM falls into exactly one of five categories:


  1. Hot — actively looking to buy or sell within 30 days

  2. Warm — interested but no immediate timeline (1-6 months)

  3. Nurture — long-term, no clear timeline, but a real lead worth staying in touch with

  4. Past Client — closed transaction, ongoing relationship maintenance

  5. Sphere — personal contacts, friends, family, referral sources


That's it. Five buckets. I don't have 20 sub-tags for "interested in condos vs. single family vs. investment properties." Simplicity means I can actually scan my pipeline in 2 minutes and know exactly where everyone stands.


---


Step 3: Every Contact Gets ONE Next Action


This is the single most important rule in my entire system: every contact must have a scheduled next action with a date. Not "follow up sometime." A specific date and a specific action.


  • "Hot" leads: next action within 1-3 days

  • "Warm" leads: next action within 1-2 weeks

  • "Nurture" leads: next action monthly

  • "Past Clients": quarterly check-in plus the weekly newsletter

  • "Sphere": monthly touch, birthday/anniversary reminders


If a contact doesn't have a next action scheduled, they're invisible to my system — and invisible leads are dead leads. I check my "due today" list every single morning as part of my routine. It's non-negotiable, same as brushing my teeth.


---


Step 4: Log Every Call in Under 10 Seconds


After every single call, I log three things: outcome (answered/voicemail/no answer), one-line note, and the next action date. That's it.


"Talked - said not interested for now, texted market stat in 3 weeks"


Ten seconds. Not a paragraph. Not a full transcript. Just enough context that future-me remembers what happened without re-reading a novel.


If logging a call takes longer than making the call, you'll stop doing it. Keep it brutally simple.


---


Step 5: One Weekly Review, No Exceptions


Every Friday, I spend 20 minutes reviewing my pipeline:


  • Who's overdue for a follow-up?

  • Who moved from "warm" to "hot" based on recent conversations?

  • Who needs to get added to the newsletter list?

  • Are there any past clients I haven't touched in 90+ days?


This single 20-minute habit prevents leads from silently dying in a system nobody's checking.


---


Why This System Actually Sticks


Most CRM failures aren't a software problem — they're a complexity problem. Five categories. One next action per contact. Ten-second call logs. One weekly review.


That's simple enough to maintain for years, which is exactly what makes it powerful. A basic system you actually use beats a sophisticated system that gathers dust.


---


Build Yours This Weekend


  1. Pick one platform — don't research for weeks, just choose

  2. Import your contacts and sort into the 5 categories

  3. Set a next-action date for every single one

  4. Block 20 minutes every Friday for your pipeline review


Your CRM isn't supposed to be impressive. It's supposed to be used. Build the boring version. Use it every day. That's the entire secret.

Profile picture
Devan LuncefordProfile picture@devanlunceford·Sep 13

Expired vs. Withdrawn: The Listing Distinction Most Agents Completely Ignore (And It's Costing Them Listings)

Most agents lump expired and withdrawn listings into one category and use the exact same approach on both. That's a mistake — and it's why they get worse results than agents who understand the difference.


These are two completely different seller psychologies. Treat them the same and you'll say the wrong thing to both. Here's how I approach each one differently, and why it matters.


---


Expired: The Listing Ran Out of Time


An expired listing means the listing agreement reached its end date without a sale. The seller didn't necessarily give up — the contract just expired, often automatically, sometimes without either party actively deciding to stop.


Expired sellers tend to feel:

  • Disappointed the process didn't work

  • Uncertain whether to try again or give up entirely

  • Frustrated with their previous agent's results

  • Open to hearing why it happened, if approached respectfully


My approach with expireds: I focus on diagnosing what went wrong — pricing, marketing, agent communication — because the natural next step for most expired sellers is "let's try again, but smarter."


"I saw your listing expired last week. I know that's frustrating after months of showings. I had some thoughts on what might have held it back — would you be open to a quick conversation?"


---


Withdrawn: The Seller Pulled the Plug on Purpose


A withdrawn listing is different. The seller or agent actively chose to take the home off the market before the contract naturally expired. This is a deliberate decision, not a passive timeout.


Withdrawn sellers tend to feel:

  • Done, at least for now — they made an active choice to stop

  • Possibly dealing with a life change that paused their plans (job situation shifted, financial concerns, family circumstances)

  • Sometimes embarrassed or private about why they pulled the listing

  • Less likely to want to rehash "what went wrong" because they already know why they stopped


My approach with withdrawns: I don't dig into "what happened with the listing" the way I do with expireds — that can feel invasive since they made an active choice, sometimes for personal reasons. Instead, I focus on staying low-pressure and checking in on timing.


"Hi [Name], I noticed your home came off the market a little while back. No pressure at all — I just wanted to introduce myself in case your plans change down the road. Is now a bad time, or a good time to sell still on your radar for later?"


Notice the difference: withdrawns get a softer, more patient touch because they made an intentional decision to stop — not because their strategy failed.


---


Why Mixing These Up Costs You Listings


If you call a withdrawn seller with the expired script — probing into "what went wrong with the marketing" — you can come across as intrusive or presumptuous. They didn't fail. They chose to stop. Grilling them about strategy mistakes when there weren't necessarily any feels tone-deaf.


If you call an expired seller with the soft withdrawn approach — never asking what happened — you miss the opportunity to diagnose real, fixable problems that would make your pitch specific and compelling instead of generic.


Same energy, wrong seller. Wrong energy, wrong result either way.


---


How to Tell Them Apart Before You Call


Check your MLS status field carefully — most systems clearly differentiate "Expired" from "Withdrawn" or "Canceled." Don't assume. A 10-second status check before you dial determines which script and tone you use.


---


The Follow-Up Difference Matters Too


Expireds: I follow up more assertively with market data and pricing insights because they're likely still actively wanting to sell.


Withdrawns: I follow up more gently and less frequently — maybe once every 6-8 weeks with a simple check-in — because they've stepped back intentionally and don't want to feel chased.


---


Your Move


Pull your list of both expireds and withdrawns for this week. Sort them into two separate call lists with two separate approaches. Use the diagnostic script for expireds. Use the patient check-in for withdrawns.


Most agents treat these leads identically and wonder why their conversion rates are mediocre. Understand the psychology behind each status, and you'll book more appointments from both.