Navia Media

Marketing & business growth coaching to help you scale faster, attract more customers, and build a brand that prints.
Nha Trang, VN
โ€ขCreated byProfile pictureNavia Chodola
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Navia ChodolaProfile picture@naviachodolaยทApr 3
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Welcome to Growth Academy ๐ŸŽฏ

Hey โ€” glad you're here.


This is your home base for practical marketing strategies that actually work for small businesses. No fluff, no theory โ€” just what gets customers in the door.


Here's how to get started:


  1. Drop into the Community Chat โ€” introduce yourself and tell us what you're working on

  2. Follow the Growth Tips feed โ€” I post tips, breakdowns, and frameworks regularly

  3. Ask questions โ€” no question is too basic, we're all here to grow


Let's build something real. Welcome aboard.

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Navia ChodolaProfile picture@naviachodolaยทApr 3

The 3 things killing your customer acquisition (and what to do instead)

I've worked with dozens of small business owners and the same 3 mistakes show up every single time:


1. You're talking about yourself, not the customer's problem.

Your website says "We're a family-owned business with 10 years of experience." Cool โ€” but that doesn't tell me why I should care. Lead with the pain you solve. "Tired of [specific problem]? We fix that in [timeframe]." That's what converts.


2. You have no follow-up system.

Most people don't buy the first time they find you. But most small businesses have zero follow-up. No email sequence, no retargeting, no nothing. You're spending money to get attention and then letting it walk out the door.


3. You're spreading across too many channels.

You don't need to be on TikTok, Instagram, YouTube, LinkedIn, AND Facebook. Pick the one channel where your customers actually hang out and go all in. One channel done well beats five done poorly.


Fix these three things before you spend another dollar on ads. The results will surprise you.


I break down strategies like this daily inside Growth Academy โ€” it's free to join.